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Refund request form
Refund request form
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Please enable JavaScript in your browser to complete this form.
What was the reason you decided to apply for a refund?
Please fill the form below (optionally) and submit your Clickadu login in order to apply for a refund
1. I am not satisfied with the traffic I received:
Traffic does not fit my offer
Low quality of traffic
Low uniqueness of traffic
Loss of traffic (discrepancy)
There’s not enough traffic for my targeting
Other
Other
*
Please specify what you are not satisfied with.
2. I do not like your platform:
I couldn’t understand various features of the platform
I couldn’t understand how certain pricing models work
Other
Other
*
Please specify what you do not like.
3. I experienced difficulties while adding funds
My payments are not coming though
Current payment methods don't work for me
Other
Other
*
Please specify what difficulties you have experienced.
4.
My campaigns are rejected by your moderation team
5.
You do not have targeting options I need
What targeting option do you wish to have?
*
6.
Other
Other
*
Please, rate how convenient you find each of the sections of our platform (from 1 to 5)
Dashboard
Selected Value:
0
1 - Very Bad 5 - Very good
Campaigns
Selected Value:
0
1 - Very Bad 5 - Very good
Add funds
Selected Value:
0
1 - Very Bad 5 - Very good
Finance
Selected Value:
0
1 - Very Bad 5 - Very good
'Create Campaign' page
Selected Value:
0
1 - Very Bad 5 - Very good
Please, rate how you're satisfied with our service (from 1 to 5)
Rate our online support’s level of service
Selected Value:
0
1 - Very Bad 5 - Very good
Rate your personal manager's work
Selected Value:
0
1 - Very Bad 5 - Very good
Fill in your login (e-mail) on Clickadu
*
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